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- How to Remove Missing Restore Points From Veeam Cloud Connect Backups
How to Remove Missing Restore Points From Veeam Cloud Connect Backups
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Purpose
This article documents how to handle a situation in which the tenant of a Cloud Provider needs to forget missing restore points from a backup chain stored in a Cloud Repository. By design, the Forget and Remove operations are not available for restore points in a Cloud Repository.
A restore point can become unavailable, for example, if the backup repository is not available or a backup file is missing in the backup chain. Backup chains that contain missing restore points get corrupted — you cannot perform backup or restore VM data from the missing restore point and restore points that depend on the missing restore point.
Solution
Starting with Veeam Backup & Replication v11 (11.0.0.825), two PowerShell cmdlets were created that allow a Service Provider to find and then forget missing restore points for a specific tenant.
(Usage examples are available in the User Guide)
PowerShell Example Script
These PowerShell commands below are to be performed by the Service Provider on their Veeam Backup & Replication Cloud Connect server.
Important: Any restore points that are located on a repository or extent, that is inaccessible or in maintenance mode, will be considered unavailable. Review the list of unavailable restore points output by the Get-VBRCloudUnavailableBackupFile cmdlet closely to ensure the correct files will be forgotten.
- Run the following commands to list all backup files marked as unavailable for the specified tenant.
Replace "ABC Company" with the tenant name.
$tenant = Get-VBRCloudTenant -Name "ABC Company"$backupfiles = Get-VBRCloudUnavailableBackupFile -CloudTenant $tenant$backupfiles
- Review the list of unavailable restore points and ensure it matches the list of unavailable restore points that appear in the tenant's Veeam Backup & Replication console.
Note:- If the list of restore points shown in the PowerShell output does not match what was expected, rescan the repository within the Service Provider's Veeam Backup & Replication console.
- Review the list of restore points carefully. Any restore points that are located on a repository or extent that is inaccessible or in maintenance mode will be considered as unavailable.
- Run the following command to forget the listed unavailable restore points, removing them from the database.
Note: The parameter -IncludeDependentFiles can be added to forget restore points that depend upon the unavailable restore points.
Restore points that are forgotten are not removed from the disk; only the reference to them in the database is removed.
Forget-VBRCloudUnavailableBackupFile -BackupFiles $backupfiles
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