#1 Global Leader in Data Resilience
Veeam Ransomware Recovery Warranty

Veeam Has You Covered

Hit by ransomware? Help when you need it the most.
Ransomware hero
Overview

Your Partner in Ransomware Recovery

Let’s be honest: A ransomware recovery warranty isn’t the end-all-be-all solution to your ransomware problem, but it is an important part of your ransomware recovery strategy. That’s why Veeam includes access to the people and expertise you need to stay prepared for ransomware with every Veeam Ransomware Recovery Warranty policy.

As your partner in ransomware recovery, we take a multi-layered approach to ransomware so that you can have confidence you’re prepared for any worst-case scenario.

The Veeam Ransomware Recovery Warranty Includes:

  • Advanced onboarding support

  • A 30-minute time-to-first-response support service level (SLA)

  • A dedicated support account manager (SAM) for assistance and escalation

  • Quarterly health checks for best-practice operations 

  • Design and Installation services through a Veeam Accredited Service Provider*

  • In the event of a ransomware attack, Veeam will cover the cost of data recovery**

*Additional costs apply
**Terms and conditions apply, click here for details.

Impact of ransomware

What Are the Real Effects of a Ransomware Attack?

State of ransomware 85
of companies experienced at least one ransomware attack in the past year
State of ransomware 33
of businesses who paid the ransom still couldn’t recover their data
State of ransomware 19
of attack victims were able to recover without paying the ransom
State of ransomware 1 to 2
is the minimum downtime to recover

VEEAM’S APPROACH TO RANSOMWARE

Overcome Any Cyberthreat With a Single Solution

  • Total Control Over Recovery

    The most options for fast recovery after an attack:

    • Instant Recovery for critical workloads
    • Recovery from storage snapshots
    • Recovery from replicas
  • Multi‑layered Immutability

    Total confidence that your data is protected:

    • Immutability for each storage layer
    • Direct‑to‑object‑storage both on premises and in the cloud
    • Insights to show your data is protected
  • Complete Data Mobility

    Restore anywhere, from the data center to the cloud, and get back in production faster:

    • Back up on‑premises to the cloud
    • Back up the cloud on‑premises
    • Back up from cloud to cloud
  • Comprehensive Monitoring

    Gain control over your data with powerful monitoring and analytics:

    • Proactive alerts for threat detection
    • Real‑time visibility into your backup environment
    • Active monitoring of recovery resources
  • Simplicity Through Automation

    Automate testing and recovery to reduce manual overhead:

    • Backup recovery verification
    • Dynamic documentation for testing and failover plans
    • Assure that your recovery point and recovery time objectives (RPOs and RTOs) are tested and valid
Customer Story

In the “Big Easy” City of New Orleans

Fast and Easy Recovery

FAQs

What does Veeam's Ransomware Protection Warranty offer?

Veeam's Ransomware Warranty is a multi-layered approach to ransomware so that you can have confidence you’re prepared for a worst-case scenario.

If you adhere to our recommended best practices and are unable to recover from a verified ransomware attack due to a failure of the eligible solution, Veeam’s Ransomware Recovery Warranty will reimburse you for recovery expenses subject to our terms and conditions

Who qualifies for Veeam's Ransomware Warranty coverage?

To qualify, you must have the current version of Veeam Data Platform – Premium edition with Premier Support for a term of 3 years or more.   You must also adhere to Veeam’s recommended security best practices implemented as part of our quarterly security assessments/checklist. 

How do I activate my Veeam Ransomware Recovery Warranty?

Activation is easy. Register your eligible Veeam product within 30 days of purchase and confirm implementation of any remediation activities required as part of our security assessment best-practice processes.  

How do I find out more information about the Ransomware Recovery Warranty.

Please visit the Ransomware Recovery Warranty Terms and Conditions page on Veeam.com.

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