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Veeam Service Provider Console Vulnerabilities
(CVE-2024-42448 | CVE-2024-42449)

KB ID: 4679
Product: Veeam Service Provider Console | 8.1
Published: 2024-12-03
Last Modified: 2024-12-04
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Veeam Software Security Commitment
Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program (VDP) for all Veeam products and perform extensive internal code audits. When a vulnerability is identified, our team promptly develops a patch to address and mitigate the risk. In line with our dedication to transparency, we publicly disclose the vulnerability and provide detailed mitigation information. This approach ensures that all potentially affected customers can quickly implement the necessary measures to safeguard their systems. It’s important to note that once a vulnerability and its associated patch are disclosed, attackers will likely attempt to reverse-engineer the patch to exploit unpatched deployments of Veeam software. This reality underscores the critical importance of ensuring that all customers use the latest versions of our software and install all updates and patches without delay.
Article Applicability

This article documents a vulnerability discovered in Veeam Service Provider Console.

This vulnerability does not affect other Veeam products (e.g., Veeam Backup & Replication, Veeam Agent for Microsoft Windows, Veeam ONE).

Issue Details

All vulnerabilities disclosed in this section affect Veeam Service Provider Console 8.1.0.21377 and all earlier versions 8 and 7 builds.

Note: Private fixes for the Veeam Service Provider Console increase the build number. Therefore, if a private fix has been applied, the deployed build number may exceed the GA build number mentioned above. In such instances, any deployed build number lower than the build reference in the Solution section should be considered affected.
Unsupported product versions are not tested, but are likely affected and should be considered vulnerable.

CVE-2024-42448

From the VSPC management agent machine, under the condition that the management agent is authorized on the server, it is possible to perform Remote Code Execution (RCE) on the VSPC server machine.

Severity: Critical
CVSS v3.1 Score: 9.9CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Source: Discovered during internal testing.

CVE-2024-42449

From the VSPC management agent machine, under the condition that the management agent is authorized on the server, it is possible to leak an NTLM hash of the VSPC server service account and delete files on the VSPC server machine.

Severity: High
CVSS v3.1 Score: 7.1CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Source: Discovered during internal testing.

Solution

The vulnerability documented in this article was fixed starting in the following build of Veeam Service Provider Console:
Critical Update
We encourage service providers using supported versions of Veeam Service Provider Console (versions 7 & 8) to update to the latest cumulative patch. Service Providers using unsupported versions are strongly encouraged to upgrade to the latest version of Veeam Service Provider Console.
No Mitigations Available
No mitigation method is available for these vulnerabilities. The only remedy is to upgrade to the latest version of Veeam Service Provider Console.
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