#1 Global Leader in Data Resilience
#1 Global Leader in Data Resilience
TRY NOW
book meeting
BACK TO KB LIST

The provided client secret keys are expired.

KB ID: 4152
Product: Veeam Backup for Microsoft 365 | 7.0 | 7a
Published: 2021-04-26
Last Modified: 2025-03-04
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please, try again later.

Challenge

Veeam Backup for Microsoft 365 displays one of the following errors: 
The provided client secret keys are expired.
Error: AADSTS7000222: The provided client secret keys are expired. Visit the Azure Portal to create new keys for your app, or consider using certificate credentials for added security: https://docs.microsoft.com/azure/active-directory/develop/active-directory-certificate-credentials

Cause

The client secret has expired.

Solution

  1. In a web browser open the Microsoft Entra admin center.
  2. Click on "App registrations"
  3. Find the expired App in use by VBO365, note the expired status and the AppID
    (The AppID in use can be determined by Editing the Organization in Veeam Backup for Microsoft 365)
  4. Click on the App "Display Name"
  5. Click on the error about the secret being expired to create a new secret
  6. The web page will switch to the [Certificates & secrets] section
  7. Listed on this page will be the expired Client secret
    (note that you can delete it)
  8. Click [New client secret]
    (Note that you can set the secret to never expire)
  9. After creating the new Client Secret update the Organization settings in Veeam Backup for Microsoft 365.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please, try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Veeam Backup & Replication
Veeam Data Cloud for Microsoft 365
Veeam Data Cloud for Microsoft Entra ID
Veeam Data Cloud for Salesforce
Veeam Data Cloud for Microsoft Azure
Veeam Data Cloud Vault
Veeam Backup for Microsoft 365
Veeam Backup for Microsoft Entra ID
Veeam Backup for Salesforce
Veeam ONE
Veeam Service Provider Console
Veeam Agent for Microsoft Windows
Veeam Agent for Linux
Veeam Backup for Nutanix AHV
Veeam Backup for AWS
Veeam Backup for Microsoft Azure
Veeam Backup for Google Cloud
Veeam Backup for Oracle Linux Virtualization Manager and Red Hat Virtualization
Veeam Management Pack for Microsoft System Center
Veeam Recovery Orchestrator
Veeam Agent for Mac
Veeam Agent for IBM AIX
Veeam Agent for Oracle Solaris
Veeam Cloud Connect
Veeam Kasten for Kubernetes
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please, try again later.