How to Clean up the Credentials Manager in Veeam Backup & Replication

How to Open the Credentials Manager

From the Veeam Backup & Replication Console's Main Menu (≡) under Credentials & Passwords, click Datacenter Credentials.

Phase 1: Purge Unused Accounts

Method 1: Remove Unused Accounts One-At-A-Time

Go through each entry and remove the accounts that are not in use and will not be needed in the future.

Tip: You can verify if an account is in use by selecting it and clicking edit. If it is in use, an intermediate window will appear, showing you where that account is assigned.
 

Note: The software will not allow you to remove an entry that is in use.

Method 2: Bulk Unused Account Removal

A faster alternative method of clearing all unused credentials is to highlight all entries and then hold the CTRL key and deselect the following built-in accounts (not all may appear in the UI):

• Helper appliance credentials
• Tenant-side network extension appliance credentials
• Provider-side network extension appliance credentials
• Azure helper appliance credentials

Note: You'll know you've deselected the correct built-in entries when the Remove button becomes clickable.

Once the built-in accounts are deselected, click the [Remove] button, and credentials not presently assigned will be removed.

Remember to click [OK] and close the Manage Credentials window to save the settings before proceeding to the next phase of consolidating and removing duplicates.

Phase 2: Removing Duplicate Entries

If duplicate entries are present, edit each of them and review the list of locations where that account is assigned.

Determine which of the duplicate entries is used in the most places. Edit that one, click [Yes] when presented with the list of where it is in use, and change its description to something distinct.

Now edit the duplicate(s) and take note of where the duplicate credential(s) are in use. In most cases the "Name" and "Description" column will provide enough information to identify where it is set.

Navigate around the software to the different locations and change those objects to use the account you marked with a distinct description.

Once all places where the duplicate credential was in use have been corrected, it will be possible to Remove the duplicate entry.