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During the snapshot removal operation that occurs at the end of a backup/replication job for a VM stored on a vVol Datastore, the following is observed:
The snapshot removal process hangs as it waits for the volume to unbind on the ESXi host. This issue can occur with any ESXi configuration using vVols on vCenter 6.0 and later versions.
This occurs when the following factors are combined:
This solution is based on VMware KB51538, which states:
To resolve this issue place the virtual machine which exists in the vVOL datastore and the virtual machine which involves in the backup process on the same ESXi host. This will ensure that the bind operation is held by the same ESXi host and snapshot consolidation completes without causing long pause.
Starting with Veeam Backup & Replication v9.5 U3 (9.5.0.1536), a setting was added to allow for the configuration of a delay between the detachment of hotadded disks and the request for snapshot removal. This delay can be configured using the following registry value:
Create On: Veeam Backup Server
Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication\
Value Name: HotaddTimeoutAfterDetachSec
Value Type: DWORD (32-bit) Value
Value Data: 60
The delay is measured in seconds and may need additional adjustment based on the environment. In most cases, 60 seconds has been plenty of time for disks to detach from the proxy before the snapshot removal request was issued. A smaller delay may also work. However, a larger delay may be required in some environments.
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