- Veeam Support Knowledge Base
- Veeam Product Licensing
Veeam Product Licensing
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Purpose
Solution
General Information about Licensing
Viewing Purchased Licenses
Owned licenses are available in the Veeam My Account portal under License Management > Production Licenses.
Downloading License File
Purchased licenses can be downloaded from the Veeam My Account portal under License Management > Production Licenses.
- Log in to the Veeam My Account portal.
- Navigate to Production Licenses under License Management.
- Select the product license you want to download.
- On the top right, click the Get license key link.
- Select the version of the license file needed.
- Click the Download button.
Note: Only the License Administrator may download the license file. An individual without the License Administrator role will only see an option to [Send to License Administrator], which will cause the selected license file to be emailed to the license administrator.
Requesting a Trial License
To request a trial license for a product, visit the Veeam Download Page and select a product to trial.
Existing customers can find their available downloads under Products in their Veeam Account.
Purchase a License / Contact Sales
Getting License Support
For assistance with Licensing-related issues (examples below), please log in to your Veeam Account and open a Licensing support case.
Licensing Support Example Issues:
- Change License Administrator
- Company name/billing address change
- Conversion to Instances/VUL
- License Upgrade/Downgrade
- Licenses not displaying on the portal
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This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
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