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Support and Documentation

Modern Data Protection: Simple. Flexible. Reliable. Powerful.

Veeam is ready to help with experts around the world in offices operating in Argentina, Armenia, Australia, Brazil, Canada, China, Czech Republic, Japan, Romania, and the United States. This provides the capability to provide support to customers in ten languages, across all time zones.

Support policy

Support For Veeam

Customers of Veeam Data Platform and related products can find support by accessing the tools below.

Open A Case

Submit a ticket to contact support regarding licensing, product download and any other questions you might have.

Submit a Case

Log in required

Track Your Cases

Follow this link to track your currently open support cases, review the ones solved before or check KB articles you've saved.

Open My case

Log in required

Get Support

If you have any problems, please contact Veeam Support by submitting a ticket on the Customer Portal. After opening a ticket, you can call in directly to receive Phone Support.

License Management

SUPPORT RENEWAL

Downloads

Learn everything about Veeam's downloadable assets
here:

Product Lifecycle

Previous Versions

Veeam Intelligent Diagnostics Signatures

All Downloads

Knowledge Base

Veeam Support Knowledge Base

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*Exact pricing depends on your current product edition and expiration dates.