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"Failed to connect to the database." Updater Configuration Check

KB ID: 4543
Product: Veeam Backup & Replication | 12.1
Published: 2024-01-26
Last Modified: 2024-01-26
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Challenge

When updating Veeam Backup & Replication the Configuration Check fails with either:

Failed to connect to PostgreSQL server localhost:5432. An existing connection was forcibly closed by the remote host
SSPI authentication failed for user
Failed to connect error
SSPI error
Config Check Fail

Cause

The account being used to run the update installer is not authorized to access the Veeam Backup & Replication configuration database.
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