Veeam Intelligence Updates
To learn more about using Veeam Intelligence with Veeam Backup & Replication, review Veeam Backup & Replication User Guide - Veeam Intelligence.
To learn more about using Veeam Intelligence with Veeam ONE, review Veeam One Reporting Guide - Veeam Intelligence.
Purpose
This article documents new features, enhancements, and fixes deployed for the Veeam Intelligence backend logic.
Since all Veeam Intelligence updates are server-side, no updates to Veeam Backup & Replication or Veeam ONE are required to take advantage of the changes described in this article.
Release Information
2025-03-28
Enhancements
- New UI theme: Introducing a new cleaner design and more intuitive interface for Veeam Intelligence.
- Interactive Grids: Instead of bulky Markdown, Veeam Intelligence now displays interactive grids, enabling sorting, filtering, and column visibility for a truly rich experience.
- Unique URL Handling: When searching for technical information, duplicated links are consolidated, ensuring faster searches and more accurate knowledge extraction from official KBs, Helpcenter, and other veeam.com trusted resources.
- Improved Document Parsing: Technical documentation parsing has been enhanced and now system-level HTML tags are removed, preserving only essential page text and structured data (tables, lists, etc.).
- Detailed REST API Errors: Full error details are now relayed to Veeam Intelligence from Veeam ONE API. This allows for more precise troubleshooting and advice on the next steps when the API replies with an error.
- Postprocessing Stability: Multi-agent isolated code execution (data filtering, processing, etc.) no longer reattempts valid fixes, shortening resolution loops.
2025-02-27
Enhancements
- Redundant LLM Instances for Failback: Redundant LLM instances have been added to enable failback between secure Azure OpenAI instances, ensuring continuous service availability and enhanced resilience.
- Enhanced Conversational Logic: The conversation engine now summarizes user context between responses, resulting in more coherent and contextually aware interactions.
- Multi-Agent Architecture in Advanced Mode: A dedicated agent now handles both conversational queries and technical documentation exploration. Additional on-demand agents are provisioned to address specialized data analysis topics.
- Improved Artifact Handling: Artifact management has been refined to better process and utilize datasets generated during Veeam Intelligence data analysis.
- Enhanced Python Code Executor in the Veeam Intelligence Sandbox: The code executor now supports advanced requests, including sorting results and combining/filtering multi-API outputs for improved data processing.
2024-12-03
Starting with this release, the Veeam AI Assistant has been renamed to Veeam Intelligence.
Veeam Intelligence Basic Mode for Veeam ONE
Veeam Intelligence includes a new online search tooling for Veeam online technical documentation, instead of vectorizing these documents. Allowing for real-time, always up-to-date answers based on these documents.
Veeam Intelligence Advanced Mode for Veeam ONE
The superior and most complete Veeam Intelligence option. Customers can get insights about their Data Protection as Veeam Intelligence queries data that matches the question in natural language, adds context, and provides a comprehensive answer with actionable steps to follow.
2024-08-27
Enhancements
- AI Model — The backend AI model now uses GPT-4o.
2024-01-22
Enhancements
- Trial license support — backup servers with trial licenses are allowed to use the Veeam AI Assistant functionality for the duration of the license.
- Continuous improvements to enhance the quality of responses.
Resolved Issues
- Certain combinations of Socket and VUL licenses are not accepted by the licensing validation service, preventing the use of the Veeam AI Assistant.
2023-12-25
Enhancements
- REST and PowerShell code analysis — users may now submit their REST API or PowerShell based scripts created for backup server management along with the explanation of the problem that needs fixed. The Veeam AI Assistant will analyze the code to identify the issue and suggest modifications that may help to resolve the problem.
- REST code generation — the Assistant now supports generating code for managing backup server using the REST API. While Assistant can generate code in any programming language requested by the user, using Python delivers the best results. The generated code can be tailored to the customer's needs by providing comprehensive, informative, and detailed requests.
Usage Examples:- How do I get an access token for using REST API?
- Please write a Python script to get information about my failed backup jobs.
- Please write a Python script using VBR Rest API to get all detected "Infected" events from the malware detection component that happened after 2024-01-16 00:00.
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