How to Re-Initialize Veeam Backup for Salesforce Configuration Database Connection

Scenario 2: Change Database Credentials When Existing Connection Is Unavailable

This scenario assumes there is no access to the Veeam Backup for Salesforce interface since the database connection is unavailable.

^{Note: Steps 1 and 4 are version-specific. All other steps are the same between versions of Veeam Backup for Salesforce.}

1. SSH into the server and navigate to:
   
   • For Veeam Backup for Salesforce v2:

     /opt/vbsf/vbsf-backend/
     

   • For Veeam Backup for Salesforce v3

     /opt/vbsf/vbsf-backend/config
     

2. Delete the following files:
   • local.mv.db
   • local.trace.db
   • persistence-db.properties
   • init.properties
3. Restart the backend service.

4. Get the access token:

5. In a browser, open the Veeam Backup for Salesforce URL with the access token from above.
   
   Example: