Veeam Agent – Windows recovery image file not found

In this scenario, you will assign a drive letter to the existing Recovery partition, replace the recovery image on that partition with the one from the ISO, and then reinitialize the recovery environment.

1. Assign a Drive letter to the existing Recovery partition:

1. Open an elevated Command Prompt
2. Run Diskpart:

3. List all available disks:

4. Select the disk where the OS is installed. (Usual Disk 0)

5. List all partitions on the selected disk:

6. Select the Recovery partition.

7. Assign the selected Recovery partition a drive letter:
   
   The letter R:\ is used throughout this section to make the steps consistent.

8. Exit Diskpart, and complete the remaining steps in this Scenario guide from the existing elevated Command Prompt.

3. Disable the recovery environment:

4. Using the DISM Mount-Image function, mount the install.wim:
   Correct file paths as needed depending on the location of the install.wim. For example, if you had to extract the install.wim from the install.esd on the ISO, correct the imagefile path to match where you exported that install.wim.

5. Copy WinRe.wim and ReAgent.xml files from the mounted image to the system's C:\Windows\System32\Recovery folder:
   
   Note:  The example command will overwrite all data in the C:\Windows\System32\Recovery folder with content from the mounted image. (WinRe.wim is a system file and is hidden by default, as such, you won't be able to see the file once it's copied to the target location.)

6. Unmount the image:

7. On the Recovery partition that you assigned a Drive letter to in Step 2 of this scenario, check if there is a folder named Recovery and within it is a folder named WindowsRE.

• If the folders are present (R:\Recovery\WindowsRE), skip the mkdir command and proceed to Step 8.
• If those folders are not present, create them:

8. Copy the recovery environment image to the R:\Recovery\WindowsRE folder:

9. Enable Recovery image using  REAgentC:

10. Enable the recovery environment:

11. Check that the Recovery environment is pointed to the correct partition:

12. Remove the drive letter from the Recovery partition:

1. Open Diskpart

2. List all available disks:

3. Select the disk where the OS is installed. (Usual Disk 0)

4. List all partitions on the selected disk:

5. Select the Recovery partition.

6. Remove the drive letter from the Recovery partition:
   

7. Exit Diskpart, and close the Command Prompt

In this scenario, you will shrink the last partition on the OS disk, create a new partition, assign it the Recovery type, copy the recovery image into that new partition, then reinitialize the recovery environment.

Note:

• If the last partition on the OS disk is not large enough to shrink, you may have to shrink the next-to-last partition to make space for the Recovery partition.

1. Shrink the last partition on the OS disk and create the new Recovery partition:

1. Open an elevated Command Prompt
2. Run Diskpart:

3. List all available disks:
   

4. Select the disk where the OS is installed. (Usual Disk 0)
   Tip: Take note of whether the disk you select is marked as GPT or not, you'll need to know that in a future step.

5. List all partitions on the selected disk:

6. Select the last partition on the disk, which you are going to shrink to make space for the new Recovery Partition. (Usually, it is the OS partition)
   
   Critical Note: The partition you select must have sufficient space to be shrunk by 8GB. If the last partition on the disk is unable to be shrunk by 8GB, you may need to shrink the next-to-last partition instead and insert the new Recovery partition before the last partition.

1. Shrink the partition to create space for the new Recovery partition:

8. Create a new Primary partition:

9. After the partition command in the previous step completes, the new partition will be selected. Now, format it as NTFS and give it the label "Recovery"

10. Update the partition type ID:
    • If the disk was not marked as GPT, use the command:
      

      set id = 27
      

    • If the disk was marked as GPT, use the command:

      set id = "de94bba4-06d1-4d40-a16a-bfd50179d6ac"
      

11. Assign the new Recovery partition a drive letter:
    
    The letter R:\ is used throughout this section to make the steps consistent.

12. Exit Diskpart, and complete the remaining steps in this Scenario guide from the existing elevated Command Prompt.

3. Disable the recovery environment:

4. Using the DISM Mount-Image function, mount the install.wim:
   Correct file paths as needed depending on the location of the install.wim. For example, if you had to extract the install.wim from the install.esd on the ISO, correct the imagefile path to match where you exported that install.wim.

5. Copy WinRe.wim and ReAgent.xml files from the mounted image to the system's C:\Windows\System32\Recovery folder:
   
   Note:  The example command will overwrite all data in the C:\Windows\System32\Recovery folder with content from the mounted image. (WinRe.wim is a system file and is hidden by default, as such, you won't be able to see the file once it's copied to the target location.)

6. Unmount the image:

7. Create the Recovery folders:

8. Copy the recovery environment image to the R:\Recovery\WindowsRE folder:

9. Enable the Recovery image using  REAgentC:

10. Enable the recovery environment:

11. Check that the Recovery environment is pointed to the correct partition:

12. Remove the drive letter from the Recovery partition:

1. Open Diskpart

2. List all available disks:

3. Select the disk where the OS is installed. (Usual Disk 0)

4. List all partitions on the selected disk:

5. Select the Recovery partition.

6. Remove the drive letter from the Recovery partition:
   

7. Exit Diskpart, and close the Command Prompt

In this scenario, you will extract the recovery image from the install.wim to the C:\Windows\System32\Recovery folder and then initialize the recovery environment to use that recovery image.

1. Using the DISM Mount-Image function, mount the install.wim:
   Correct file paths as needed depending on the location of the install.wim. For example, if you had to extract the install.wim from the install.esd on the ISO, correct the imagefile path to match where you exported that install.wim.

2. Disable the recovery environment:

3. Copy WinRe.wim and ReAgent.xml files from the mounted image to the system's C:\Windows\System32\Recovery folder:
   
   Note:  The example command will overwrite all data in the C:\Windows\System32\Recovery folder with content from the mounted image. (WinRe.wim is a system file and is hidden by default, as such, you won't be able to see the file once it's copied to the target location.)

4. Enable the Recovery image using  REAgentC:

5. Unmount the image:

6. Enable the recovery environment: