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Enterprise Manager Install fails with Patched Database Error

KB ID: 1946
Product: Veeam Backup & Replication
Version: 7.x, 8.x, 9.x
Published: 2014-11-04
Last Modified: 2020-08-13
Languages: FR
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Purpose

If the Veeam Backup Enterprise Manager software is moved, or needs to be reinstalled and it was previously patched it errors out with the following error:

User-added image

Cause

The SQL database that is being reused contains table entries that mark it as having been used with a newer version the version of BEM that is being installed.

Solution

 If you wish to start with a clean installation:
•Remove the existing VeeamBackupReporting DB to allow a fresh DB to be created.

──────────
 
If you wish to preserve existing historical information within BEM:
• Modify the existing VeeamBackupReporting DB to be seen as an earlier version, using SQL queries below.
 
Note: We recommend backing up your database prior to making any changes. To change the version number:
 
1. From SQL Management Studio, connect to the instance containing the Veeam configuration database (default name is VeeamBackupReporting)
2.  Expand “Databases”
3.  Right-click “VeeamBackupReporting” > New query.
4.  Paste the appropriate query (below) and press “execute” or F5.
 
# Veeam Backup & Replication v7
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 568
UPDATE [Version] SET Fill_version = 341
 
# Veeam Backup & Replication v8
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 670
UPDATE [Version] SET Fill_version = 568

# Veeam Backup & Replication v9
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 849
UPDATE [Version] SET Fill_version = 713

# Veeam Backup & Replication v9.5
Use VeeamBackupReporting
UPDATE [Version] SET current_version = 1130
UPDATE [Version] SET Fill_version = 1151
 
After install completes be sure to run the most recent patch. This can be found at: http://www.veeam.com/patches.html.
 
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