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Backup Catalog Service does not start. Error "Can't upgrade database in readonly maintenance mode!"

KB ID: 1884
Product: Veeam Backup & Replication
Version: 6.x, 7.x
Published: 2014-04-25
Last Modified: 2020-08-13
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*This KB applies only if the “Veeam Backup Enterprise Manager” service is present.*
 
The “Veeam Backup Catalog Data Service” will not start, and the following error is found in event viewer.
 
"Service cannot be started. Veeam.Backup.Common.CRegeneratedTraceException: Failed to start service ---> Veeam.Backup.Common.CRegeneratedTraceException: Unable to initialize environment. ---> Veeam.Backup.Common.CRegeneratedTraceException: Failed to open enterprise DB. ---> Veeam.Backup.Common.CRegeneratedTraceException: Error occurred during database startup maintenance ---> System.Exception: Database "VeeamBackupReporting" needs upgrade. Can't upgrade database in readonly maintenance mode!"

Cause

The “Veeam Backup Catalog Data Service” was upgraded to a newer version than the “Veeam Backup Enterprise Manager." This occurs when a user upgrades Veeam Backup & Replication, but does not update the local installation of Veeam Backup Enterprise Manager.

Solution

Run the installer for Veeam Backup Enterprise Manager and update the installation.

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