#1 Global Leader in Data Resilience
#1 Global Leader in Data Resilience
BACK TO KB LIST

Error "BlobCall: Undefined function id: 'xx' "

KB ID: 1813
Product: Veeam Backup & Replication
Version: 7.x, 8.x, 9.x
Published: 2013-09-05
Last Modified: 2020-08-13
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please, try again later.

Challenge

Log truncation or indexing for the guest fails with one of the following errors:
 
Failed to inventory guest system: BlobCall: Undefined function id: '9'

Unable to truncate transaction logs. Details: BlobCall: Undefined function id: '18' 

Failed to collect Oracle info  BlobCall: Undefined function id: 48

Cause

The VeeamVssSupport service did not get removed from the guest VM when the backup was completed.

Solution

To resolve, log on to the guest VM in question and perform the following steps:
  1. Open services.msc, then stop and disable the VeeamVssSupport service
  2. Open an elevated command prompt and type the following: 
sc delete VeeamVssSupport
 
       3.  Delete the folder  C:\Windows\VeeamVSSSupport on the guest
       4.  Rerun the Veeam Backup/Replication Job
 
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please, try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please, try again later.