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- Configuring Veeam Backup Cloud Edition with HP Cloud
Configuring Veeam Backup Cloud Edition with HP Cloud
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Challenge
Specifying a container in HP Cloud account settings results in the following error:
<fault>
<faultstring>Incorrect HTTP method used in the request</faultstring>
<detail>
<errorcode>26301</errorcode>
<trace>
Fault Name: IncorrectHTTPMethod
Error Type: MethodValidationFailure
Description: Incorrect HTTP method used in the request
Service: public_cs_services
Endpoint: public_cs_services_client
Operation (Client):v1.0_auth
</trace>
OR:
{
“unauthorized” :{
“code” : 401,
“message” : “Tenant Not Found”,
“otherAttributes” : {
}
}
}
<fault>
<faultstring>Incorrect HTTP method used in the request</faultstring>
<detail>
<errorcode>26301</errorcode>
<trace>
Fault Name: IncorrectHTTPMethod
Error Type: MethodValidationFailure
Description: Incorrect HTTP method used in the request
Service: public_cs_services
Endpoint: public_cs_services_client
Operation (Client):v1.0_auth
</trace>
OR:
{
“unauthorized” :{
“code” : 401,
“message” : “Tenant Not Found”,
“otherAttributes” : {
}
}
}
Cause
Your HP Cloud credentials should be entered in a specific manner.
Solution
The HP Cloud credentials need to be re-entered using the following instructions:
1. Display name - you can use any name, e.g. HP Cloud
2. User name - this consists of two parts: your (Object Storage) Project ID and HP Cloud username, separated by a colon (ProjectID:User_Name). To find your Project ID, please login to HP Cloud and click on the User drop-down and select “Roles and API Endpoints”, your Project ID should be displayed in the Current Roles section:
Your login is the same as you use to access your HP Cloud console. It is also displayed in your Account Info:
3. Api key is for your password. Enter the password you use to login to your console.
4. Authenticication service is for this URL: https://region-a.geo-1.identity.hpcloudsvc.com:35357/v1.0/
(Copy and Paste this into Authentication Service as shown in the Screenshot above IF it is not pre-filled.)
If you entered everything correctly, you will be able to see containers you've created earlier and create a new one.
NOTE: KB has been updated to reflect recent interface changes with the HP Cloud management website.
1. Display name - you can use any name, e.g. HP Cloud
2. User name - this consists of two parts: your (Object Storage) Project ID and HP Cloud username, separated by a colon (ProjectID:User_Name). To find your Project ID, please login to HP Cloud and click on the User drop-down and select “Roles and API Endpoints”, your Project ID should be displayed in the Current Roles section:
Your login is the same as you use to access your HP Cloud console. It is also displayed in your Account Info:
3. Api key is for your password. Enter the password you use to login to your console.
4. Authenticication service is for this URL: https://region-a.geo-1.identity.hpcloudsvc.com:35357/v1.0/
(Copy and Paste this into Authentication Service as shown in the Screenshot above IF it is not pre-filled.)
If you entered everything correctly, you will be able to see containers you've created earlier and create a new one.
NOTE: KB has been updated to reflect recent interface changes with the HP Cloud management website.
More Information
The HP Cloud web interface may only show V2.0 and V3.0 endpoint URLs. The Authentication URL shown in Step 4 above is required by Veeam Cloud Edition.
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