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Invalid role for specified account. Status code: Forbidden

KB ID: 3120
Product: Veeam Backup for AWS | 1.0 | 2.0 | 3.0 | 4.0 | 5.0 | 5a | 6.0 | 6a | 7.0 | 8
Published: 2020-03-02
Last Modified: 2023-11-16
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Challenge

When attempting to add a custom role in the Veeam Backup for AWS console, the following error occurs:

Invalid role for specified account. Status code: Forbidden
Forbidden

Log snippet:

Info     [CDefaultAmazonStsInfrastructure] Assuming role 'arn:aws:iam::xyz:role/custom_role'.
Error    [TryInvokeAsync] Attempt: 1/10. Fail: User: arn:aws:sts::xyz:assumed-role/<SERVER_NAME>-VeeamImpersonationRoleV1-XXXXXXXXXXXX/x-xxxxxxxxxxxxxxxxx is not authorized to perform: sts:AssumeRole on resource: arn:aws:iam::xxxxxxxxxxxxx:role/custom_role

Cause

A trust relationship has not been configured to allow the Veeam Backup for AWS service to use the IAM role for performing operations.

Solution

Review: Veeam Backup for AWS User Guide: Configuring Trust Relationships
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