#1 Global Leader in Data Resilience

Collection of historical performance data fails after upgrading to vSphere 5.5 Update 3

KB ID: 2071
Product: Veeam ONE
Version: 8.x
Published: 2015-11-02
Last Modified: 2020-08-13
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please, try again later.

Challenge

After update to vCenter 5.5 U3 historical performance collection fails with error "Unable to collect performance. A specified parameter was not correct. querySpec.size".

Cause

With vCenter 5.5 Update 3 VMware has limited the size of query in order to protect the vCenter database (more information can be found in this VMware KB article).

Solution

At the moment two workarounds are available.

1. Disable the collection of historical information as described in the following KB article. This will effectively turn off the collection of historical data for all vCenter servers added to your installation of Veeam ONE.

or, alternatively,

2. Download and apply build 8.0.0.1731. With build 8.0.0.1731 the collection of historical information will be disabled for vCenter servers 5.5 Update 3 and later. vCenter versions prior to 5.5 U3 will not be affected. 

To apply build 8.0.0.1731, run the executable file on the machines containing Veeam ONE services, as well as on all machines, where Veeam ONE Monitor Client is installed.

More Information

If you have any questions, please contact Veeam Support.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please, try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please, try again later.