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All Veeam services stop at the same time everyday

KB ID: 1721
Product: Veeam Backup & Replication
Version: All
Published: 2013-01-14
Last Modified: 2020-08-13
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Challenge

Veeam services stop at the same time every night.

Cause

Microsoft SCCM has a Health Agent Task scheduled to run over night. The task does not support WMI 3.0. WMI 3.0 is incorporated in Veeam Backup & Replication as a dependency. When the Health Agent clears the WMI repository, it kills Veeam services in the process. You might see other WMI errors in the event logs, or a message about an SMS Agent starting shortly before.

Solution

Please see the following Microsoft KB article http://support.microsoft.com/kb/2796086 for instructions on how to prevent the issue. Alternatively, open the task scheduler, expand Task Scheduler Library > Microsoft > Configuration Manager and disable the task.

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support
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