Posts by Jim Kruger

Jim Kruger

As Veeam’s Chief Marketing Officer (CMO), Jim Kruger leads Veeam’s global marketing organization with the charter to accelerate growth, lead the company’s brand momentum as the #1 provider for Backup solutions that deliver Cloud Data Management, and drive innovation across every aspect of Veeam’s marketing machine.

Jim has more than 25 years of experience in leading all facets of marketing. In his previous role as Senior Vice President (SVP) of Product & Solution Marketing for Veeam (he joined the company in 2017), Jim oversaw all aspects of product and alliance solutions marketing, plus competitive, research and sales acceleration. Prior to this, he was CMO at Intermedia, offering Unified Communications as a service to small businesses. He spent 16 years at Polycom in a variety of roles from Executive Vice President/CMO to leading product marketing and product management for the Voice division to Vice President/General Manager over a $200M business. Prior to Polycom, Jim served in several senior marketing roles with GTE (Verizon) wireless and Palm.

8/11/2019 2 min para leer

Líder en la satisfacción del cliente durante 6 años consecutivos

Como con cualquier buena empresa de datos, los números importan en Veeam. Cada año, nos medimos a nosotros mismos para garantizar que la satisfacción del cliente siga siendo alta, y estoy complacido de que en 2019 nuestros clientes hayan calificado a Veeam con una altísima puntuación de 75 en el Net Promoter Score (NPS). Pero, ¿75 es bueno? Si nos fijamos en la industria en general, no solo en el sector tecnológico, las puntuaciones de NPS varían, pero muy pocos llegan a puntuaciones superiores a 60. Con una puntuación de 75, Veeam ha superado radicalmente la media del mercado (más de 3 veces), y este es el sexto año consecutivo que hemos alcanzado ese estatus. Lee mas

Jim Kruger

Chief Marketing Officer